Please read these terms and conditions carefully before using our service
Last updated: February 9, 2026
Welcome to Joti Furniture. These Terms and Conditions govern your use of our website and the purchase of products from our store. By accessing our website and placing an order, you agree to be bound by these terms.
If you do not agree with any part of these terms, please do not use our website or services.
2.1 Eligibility: You must be at least 18 years old to make purchases on our website. By placing an order, you confirm that you meet this requirement.
2.2 Account Security: If you create an account, you are responsible for maintaining the confidentiality of your account information and password. You agree to accept responsibility for all activities that occur under your account.
2.3 Prohibited Uses: You may not use our website for any unlawful purpose or to violate any laws. You agree not to engage in any activity that interferes with or disrupts our services.
3.1 Product Descriptions: We strive to provide accurate descriptions and images of our furniture products. However, we do not guarantee that product descriptions, colors, or other content are accurate, complete, or error-free.
3.2 Pricing: All prices are listed in USD and are subject to change without notice. We reserve the right to modify prices at any time. However, prices are guaranteed at the time of order confirmation.
3.3 Availability: Product availability is subject to change. We reserve the right to discontinue any product at any time. If a product becomes unavailable after your order, we will notify you and offer a refund or substitute.
3.4 Order Acceptance: All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order for any reason, including product availability, errors in pricing, or suspected fraud.
4.1 Payment Methods: We accept major credit cards, debit cards, and other payment methods as displayed on our website. Payment must be received in full before we process your order.
4.2 Security: All payment transactions are encrypted and secure. We do not store your complete credit card information on our servers.
4.3 Taxes: Applicable taxes will be calculated and added to your order total at checkout based on your shipping address.
5.1 Shipping Costs: Shipping costs are calculated based on the size, weight, and destination of your order. Free shipping is available on orders over $500.
5.2 Delivery Times: Estimated delivery times are provided at checkout. While we strive to meet these estimates, delivery times are not guaranteed and may vary due to factors beyond our control.
5.3 Delivery Issues: You must inspect your order upon delivery. If you notice any damage or missing items, please contact us within 48 hours of delivery.
5.4 Shipping Address: Please ensure your shipping address is complete and accurate. We are not responsible for delays or non-delivery due to incorrect address information.
6.1 Return Policy: You may return most items within 30 days of delivery for a full refund. Items must be in their original condition, unused, and in original packaging.
6.2 Non-Returnable Items: Custom-made or personalized furniture items cannot be returned unless defective or damaged.
6.3 Return Shipping: Customers are responsible for return shipping costs unless the item is defective or we made an error in your order.
6.4 Refund Processing: Refunds will be processed within 7-10 business days after we receive your returned item. Refunds will be issued to the original payment method.
7.1 Product Warranty: All furniture products come with a 2-year limited warranty against manufacturing defects. This warranty does not cover normal wear and tear, misuse, or damage.
7.2 Warranty Claims: To make a warranty claim, please contact our customer service team with proof of purchase and photos of the defect.
All content on this website, including text, graphics, logos, images, and software, is the property of Joti Furniture and is protected by copyright and trademark laws.
You may not reproduce, distribute, modify, or create derivative works from any content without our express written permission.
To the maximum extent permitted by law, Joti Furniture shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our website or products.
Our total liability for any claim arising from your purchase shall not exceed the amount paid for the product in question.
Your use of our website is also governed by our Privacy Policy. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.
View Privacy Policy →We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to our website. Your continued use of our website after changes are posted constitutes acceptance of the modified terms.
These Terms and Conditions are governed by and construed in accordance with the laws of the United States. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts in the United States.
If you have any questions about these Terms and Conditions, please contact us:
Email: support@jotifurniture.com
Phone: +8801922-234533
Address: Dadapur Road, Madarshah More, Jugia, Kushtia, Bangladesh.
By using our website and services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.