Return & Refund Policy

2.1 Return Window: Most products can be returned within 7 days of delivery.

2.2 Product Condition: Returned items must be unused, undamaged, and returned in their original packaging with all accessories and documents.

2.3 Proof of Purchase: Customers must provide the original invoice, order number, or payment confirmation when requesting a return.

The following items are not eligible for return or refund:

• Customized or made-to-order furniture
• Products damaged due to misuse or mishandling
• Items returned without original packaging
• Products marked as final sale or clearance sale

If you receive a damaged, defective, or incorrect item, please contact our support team within 48 hours of delivery.

We may request photos or videos of the product for verification purposes before approving a replacement or refund.

Once verified, we will arrange a replacement, repair, or full refund at no additional cost.

5.1 Inspection: Returned products will be inspected after they arrive at our warehouse.

5.2 Approval: Once approved, your refund will be processed to the original payment method.

5.3 Processing Time: Refunds are generally processed within 7-10 business days.

5.4 Shipping Charges: Delivery charges are non-refundable unless the return is due to our error or a damaged item.

Orders can be cancelled before shipment without any cancellation fee.

Once an order has been shipped, cancellation requests may not be accepted. In such cases, customers may need to follow the standard return process after delivery.

We allow product exchanges subject to product availability.

If the exchanged product has a higher value, customers must pay the price difference. If the replacement item costs less, the remaining amount will be refunded.