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Privacy Policy

Your privacy is important to us. This policy explains how we collect, use, and protect your personal information.

Last updated: February 9, 2026

1. Introduction

At Joti Furniture, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase from our store.

By using our website, you consent to the data practices described in this policy. If you do not agree with this policy, please do not use our website.

2. Information We Collect

2.1 Personal Information

When you place an order or create an account, we may collect the following personal information:

  • Full name
  • Email address
  • Phone number
  • Billing and shipping addresses
  • Payment information (processed securely through our payment provider)
  • Order history and preferences

2.2 Automatically Collected Information

When you visit our website, we automatically collect certain information, including:

  • IP address and browser type
  • Device information and operating system
  • Pages visited and time spent on our site
  • Referring website or application
  • Clickstream data and browsing patterns

2.3 Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to enhance your experience, analyze site usage, and assist in our marketing efforts. You can control cookie preferences through your browser settings.

3. How We Use Your Information

We use the information we collect for the following purposes:

3.1 Order Processing: To process and fulfill your orders, including processing payments, arranging shipping, and providing customer support.

3.2 Account Management: To create and manage your account, including storing your preferences and order history.

3.3 Communication: To send you order confirmations, shipping updates, and respond to your inquiries and customer service requests.

3.4 Marketing: To send you promotional emails, newsletters, and special offers (you can opt-out at any time).

3.5 Website Improvement: To analyze how our website is used and improve our products, services, and user experience.

3.6 Security: To protect against fraudulent transactions, unauthorized access, and other security threats.

3.7 Legal Compliance: To comply with legal obligations and respond to legal requests.

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

4.1 Service Providers: We share information with trusted third-party service providers who assist us in operating our website, processing payments, shipping orders, and conducting business operations. These providers are contractually obligated to protect your information.

4.2 Payment Processors: Payment information is shared with our payment processing partners to complete transactions securely.

4.3 Shipping Partners: We share shipping information with courier and delivery services to fulfill your orders.

4.4 Legal Requirements: We may disclose information when required by law, court order, or government regulation, or to protect our rights and safety.

4.5 Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • SSL/TLS encryption for data transmission
  • Secure server infrastructure and firewalls
  • Regular security audits and updates
  • Limited employee access to personal information
  • Secure payment processing through PCI-compliant providers

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

When we no longer need your information, we will securely delete or anonymize it. You may request deletion of your account and personal information at any time, subject to legal requirements.

7. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

7.1 Access: You have the right to request access to the personal information we hold about you.

7.2 Correction: You can request correction of inaccurate or incomplete personal information.

7.3 Deletion: You can request deletion of your personal information, subject to certain legal exceptions.

7.4 Portability: You can request a copy of your personal information in a structured, commonly used format.

7.5 Opt-Out: You can opt out of marketing communications at any time by clicking the unsubscribe link in our emails or contacting us directly.

7.6 Object: You can object to certain processing of your personal information, such as for marketing purposes.

To exercise any of these rights, please contact us using the information provided in the Contact Us section.

8. Children's Privacy

Our website and services are not intended for children under the age of 18. We do not knowingly collect personal information from children under 18.

If we become aware that we have collected personal information from a child under 18, we will take steps to delete that information as soon as possible. If you believe we have collected information from a child, please contact us immediately.

9. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third-party sites.

We encourage you to review the privacy policies of any third-party sites you visit. This Privacy Policy applies only to information collected by Joti Furniture.

10. International Users

Our website is operated in the United States. If you are accessing our website from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States.

By using our website, you consent to the transfer of your information to the United States and the application of U.S. privacy laws.

11. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors.

When we make changes, we will update the "Last Updated" date at the top of this policy. We encourage you to review this policy periodically. Your continued use of our website after changes are posted constitutes acceptance of the updated policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Email: support@jotifurniture.com

Phone: +8801922-234533

Address: Dadapur Road, Madarshah More, Jugia, Kushtia, Bangladesh.

We will respond to your inquiry within 30 days.

Your Privacy Matters

We are committed to protecting your privacy and maintaining the security of your personal information. We use industry-standard security measures and will never sell your personal data to third parties.